Fully charge the battery by connecting your Phantom via the provided USB charge cable to your phone charger or PC.
Add your Phantom to the Golf App using the serial number on the back of the device.
If you get an error that the serial number is already in use, e-mail support@l1inc.com your serial number requesting it be released for registration.
Once your device is registered, reach out via https://www.bushnellgolf.com/contact/ and our team can assist with instructions to connect your device. The website should have you download the installer program and update your device. The device update can take up to 45 minutes. If you run into any issues with registration or updating your device, iGolf can be contacted directly at support@l1inc.com . The last step is pretty important to make sure you update your specific courses.
Once your device is updated, make sure your device is fully charged. A couple of tips about charging or if your Phantom stops responding.
Make sure you go outside when you power your Phantom on. The device needs to be connected with 3 GPS satellites to function.
POWERING ON, BUTTON FEATURES, BITE MAGNET
HOW TO READ THE DISPLAY
HOW TO SELECT YOUR COURSE
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Phantom Power On
The issue with the Phantom locking up or not showing as charging is sometimes minor and can be corrected easily. If you are using a computer USB connection to charge your Phantom, we recommend using a plug-in adapter (like a phone charger) to get a faster and better quality charge.
Please try the following to see if either will get your device to power on and charge fully:
If you get an error that the serial number is already in use, e-mail support@l1inc.com your serial number requesting it be released for registration.
For Bluetooth pairing, make sure your Bluetooth is turned on for the Phantom. The Golf App will ask for a pairing code and suggest 0000 or 1234. The 6 digit code will be displayed on the screen of your Phantom. Use this as the Pin code to connect your device via Bluetooth.
Phantom Auto Off
Hopefully your device just has the auto-off setting set and we can resolve that. The steps to check this setting are as follows:
This is outlined on page 5 of the product manual .
Phantom Reboot
The Phantom does have a 1-Year limited warranty that covers manufacturing defects. The issue with the Phantom locking up, not showing as charging, or not connecting to GPS is sometimes minor and can be corrected easily.
Your device needs to have GPS access to pull local course information. It sounds like your Phantom may not be getting GPS access. First perform a hard reset on the device:
When you are outside and power the unit on do you see the GPS satellite bars in the top right hand of the device? If not, you must wait for them to appear before pressing Play Golf. This can take a few minutes as the device needs connection from 3 satellites to establish the connection. Once GPS bars appear, you can press Play Golf and the closest courses should be available.
iGolf Course Update
Our software partner, iGolf manages the golf course database. You can submit your course update request directly from the Bushnell Golf App.
Your device does come preloaded with thousands of golf courses. When you log in with your user ID and password, you can do a virtual tour on your favorite courses to ensure that the iGolf database is up to date. https://igolf.com/course-tour
If the course information on the virtual tour is incorrect, you can submit your request to update the course from the Bushnell Golf App as follows:
You can also contact iGolf directly at support@l1inc.com .
Once iGolf responds confirm the course update, make sure your device has the current course information by updating via the Bushnell Golf App. You must have your device connected to your phone via Bluetooth for the update to work.